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If you want to print from a personal device, you have to use the PaperCut Web Application from a personal device.

Note: If you receive an invalid certificate message when accessing the Papercut web page, please install the security certificates available at ca.iheid.ch. 

1. Go to https://papercut.iheid.loc/user and log in using your OneLogin account:

2. In the “Web Print” Menu, click “Submit a Job”:

Note: You can also view pending jobs on this screen.

3. Select your printing options, then click “Valider”:

4. Choose the number of copies, then click “Upload Documents”:

5. Upload your document by: 

• clicking “Upload from computer”
• or draging and droping the file

Then click “Upload & Complete”:

6. Return to the “Web Print” page and check the status of your print job:

When the status shows “Held in a queue”, you can collect your printout from any multifunction printers using your student card.

PaperCut Web Application – Main functions

1. Summary: Dashboard showing your credit balance (only for paid printing) and statistics related to your print activity

2. Recent Print jobs: List of recently completed print jobs

3. Jobs Pending Release: List of print jobs sent to the server and held in a queue

Note: You can delete a print job from this screen before retrieving it at the printer.

Contact: servicedesk@graduateinstitute.ch

The Service Desk is open in person Monday to Friday from 7:30 to 12:00 and 14:00 to 17:00.
Alternatively, they can be contacted by telephone from Monday to Friday from 7:30 to 17:00.
Tel: +41 22 908 44 44, then press 1 for IT.